Shipping policy
Shipping Policy
At Luxion, we aim to provide a smooth and reliable delivery experience for all our customers.
1. Shipping Methods
We partner with trusted courier services to deliver your orders safely and efficiently.
Shipping options may include:
- Standard Shipping
- Express Shipping (if available)
Shipping method availability may vary depending on your location.
2. Order Processing Time
All orders are processed within [3 BUSINESS DAYS ] after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
3. Delivery Timeframes
Once your order is shipped, the estimated delivery time is:
- Within India: [5-6 BUSINESS DAYS]
- Delivery times may vary based on your location and courier availability
4. Shipping Costs
- Shipping charges: [19 RUPEES]
- Shipping costs will be clearly displayed at checkout
5. Tracking Information
Once your order is shipped:
- You will receive a tracking ID via email or SMS
- You can track your order through the courier partner’s website
If you do not receive tracking details, please contact us at:
📧 luxion.support@gmail.com
📞 8125741946
6. Delivery Issues & Delays
While we strive to deliver on time, delays may occur due to:
- High demand or peak seasons
- Courier delays
- Weather conditions or unforeseen circumstances
We are not liable for delays caused by third-party logistics partners, but we will assist you in tracking your order.
7. Incorrect Address
Please ensure your shipping address is accurate.
- We are not responsible for orders delivered to incorrect addresses provided by customers
- Additional charges may apply for re-shipping
8. International Shipping
We [ DO NOT] offer international shipping.
If international shipping is enabled, delivery times and charges will vary based on destination.
9. Contact Information
For any shipping-related questions, contact us:
📧luxion.support@gmail.com
📞 8125741946